Privacy Policy

Last Updated: March 2026

Welcome to 9CREAT (hereinafter "9CREAT", "Jinan Jiuchuang Intelligent Technology Co., Ltd.", "we", "us", or "our"). As a direct sanitary ware source factory in China, we highly respect the privacy of our global business partners and visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, https://9creat.com, or submit an inquiry to us through various channels.

This policy is compliant with international data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as we serve wholesalers, distributors, brand owners, and project contractors worldwide.

1. Information We Collect

As a B2B manufacturer, we primarily collect business contact information necessary to process inquiries and manage business relationships. We do not knowingly collect personal information from individuals purchasing for personal home use.

1.1 Information You Provide Directly to Us

• Contact Details: Including your name, business email address, corporate phone number (or WhatsApp number), job title, and company name.
• Inquiry Details: Specific information about your product interests (e.g., toilets, cabinets, faucets), required quantities, customization (OEM/ODM) requests, and target market (FOB prices).

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data using cookies, server logs, and analytics tools.

2. How We Use Your Information

We use the collected data exclusively for business purposes related to managing the relationship between 9CREAT and your company:

• To Respond to Inquiries: Processing your requests for quotations, product catalogs, and OEM/ODM feasibility assessments.
• To Manage Orders & Shipments: Communicating about order status, production schedules, payment processing, and coordinating international logistics.
• To Verify Business Intent: We verify inquiries to ensure we are connecting with legitimate business entities and not end-consumers.

3. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process your data based on Contractual Necessity, Legitimate Interests, and Consent.

4. How We Share Your Information

We do not sell, rent, or trade your business or personal data to third parties. We only share information with trusted third parties necessary to perform specific functions on our behalf, such as logistics partners and service providers.

5. International Data Transfers

9CREAT is headquartered in China, and our primary manufacturing bases are in Chaozhou and Wenzhou. Your data will be transferred to and processed on servers located in China with appropriate security safeguards.

6. Data Retention

We retain your business contact information as long as necessary to maintain the ongoing business relationship, or until you request its deletion.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your data. To exercise these rights, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

9CREAT
Email: INFO@9CREAT.COM
WhatsApp: +86 177 0639 9903 (Attn: Gavin)