9CREAT is the bathroom brand of Jiuchuang (9CREAT) Intelligent Technology Co., Ltd. Its ceramic factory in Chaozhou supplies ceramic sanitary ware for B2B sourcing. Export coverage extends to 60+ countries and regions. The factory overview below separates confirmed manufacturing facts from the model-specific features and documentation buyers need to verify.
Key Takeaways
- The Chaozhou ceramic factory was established in 2011 and has 30 production lines across 30,000 square meters.
- Daily ceramic toilet capacity is 2,000+ units. Confirm order allocation rather than treating capacity as a delivery guarantee.
- OEM and ODM requests should define the model, drawings, finish, branding and packaging before production confirmation.
- Smart toilet functions, water consumption and compliance documentation must be checked for the exact model and destination.
- 9CREAT serves 60+ countries and regions and had more than 500 global customers as of January 2026.
9CREAT Among Toilet Manufacturers in China
Brand History and Factory Location
9CREAT’s ceramic factory was established in Chaozhou in 2011. Its hardware factory was established in Nan’an in 2014 and relocated to Wenzhou in 2017. The two locations have different production scopes; neither should be confused with the export company’s registered location.
The Chaozhou ceramic factory covers 30,000 square meters, has 30 production lines and produces 2,000+ toilets per day. These figures describe capacity, not a guaranteed price advantage or an independent Top 10 ranking.
Product Range and Smart Toilet Features
The product range includes ceramic toilets and bidets, smart toilets, electronic bidet covers, shower systems, faucets, kitchen sinks, bathroom cabinets, bathtubs and shower enclosures. Confirm availability and specifications for the selected model.
Here is a quick look at what you can find:
| Product Category | Specification to Confirm |
|---|---|
| Smart Toilets | Model-specific bidet, heating and flushing functions; voltage, water pressure and installation requirements |
| Toilet & Bidet | |
| Electronic Bidet Toilet Cover | |
| Shower Systems | |
| Faucets / Taps | |
| Kitchen Sink | |
| Bathroom Cabinets | |
| Bathtub & Shower Enclosure Series |
Smart toilet specifications vary by model. For the Smart Bidet Toilet 803, request the current model datasheet and confirm the features included in the quoted configuration. Do not assume that a feature described for one model is standard across all 9CREAT smart toilets.
When comparing smart toilets, verify flushing controls, bidet cleaning functions and odor-control options against the selected model’s specification. A competitor’s feature article is not evidence of the functions supplied in a 9CREAT order.
International Presence and OEM/ODM Services
9CREAT’s export coverage is 60+ countries and regions. Buyers should still verify the selected model’s installation requirements, compliance documentation and shipment arrangements for their own market.
For OEM or ODM requests, provide the drawing or model reference, target market, quantity, finish and branding requirements. Confirm feasibility and any tooling or structural changes before approving production.
Tip: Record the approved specification and sample reference in the purchase agreement before placing a bulk order.
Direct factory sourcing should be supported by documented specifications. Review the available custom options with the factory rather than assuming every design or feature can be supplied.
Innovation and Quality in Sanitary Ware Manufacturers in China
Advanced Technology and Design
For a smart toilet order, confirm the quoted heating system, control functions, electrical requirements and installation conditions. Do not treat self-cleaning seats, automatic flushing or odor control as universal features.
Specify the dimensions, outlet arrangement, finish and installation clearances required for the project. Compatibility must be checked for the selected model; appearance alone does not establish suitability for every bathroom.
Note: Sensor and filtration configurations vary by model. Ask for the current specification before ordering.
Quality Control and Certifications
Agree on the quality-control checklist and acceptance criteria before production. The following table lists buyer verification items; it does not certify a particular inspection frequency or outcome.
| Quality Control Process | Buyer Verification |
|---|---|
| Raw Material Inspection | Confirm the specified ceramic body and accessory materials. |
| Manufacturing Precision | Agree on dimensions, tolerances and the relevant production records. |
| Surface & Finish Testing | Compare the finished surface against the approved sample. |
| Flushing Performance Test | Review model-specific flushing performance and test conditions. |
| Final Inspection | Agree on pre-shipment inspection and packing acceptance criteria. |
Compliance requirements depend on the destination market and product configuration. Request applicable documentation and verify its scope; the table below is a verification checklist, not a claim that 9CREAT holds every listed certificate.
| Documentation to Verify | Scope Check |
|---|---|
| Applicable product compliance documents | Check the exact model, destination requirements and supporting reports. |
| Quality management documentation | Verify the issuing body, named legal entity, site scope and validity if a certificate is supplied. |
| Environmental management documentation | Verify the entity, site scope and validity before making a certification claim. |
A management-system certificate does not establish that every product meets a particular market’s rules. Confirm model-level requirements separately.
Comparing Brand and Factory Supply Options
If comparing 9CREAT with TOTO, Kohler or another supplier, use the same model-level specification, test evidence, accessories and service requirements. Similar feature names do not establish equal performance or technology.
Compare the quotation, approved sample, compliance scope and support terms together. Do not infer a universal price advantage or equivalent performance from the brand name alone.
Tip: Compare the actual model and contractual scope, not an unsupported claim of parity with an international brand.
Water Consumption and Environmental Verification
Model-Specific Water and Material Information
For water-saving requirements, request the exact model’s rated flush volume, test conditions and relevant performance evidence. Do not assume that every smart toilet provides the same water or cost savings.
For material or environmental requirements, specify the documentation needed in the RFQ. Claims of greener materials or lower energy use require supporting records, not a general product description.
| Verification Item | Evidence to Request |
|---|---|
| Production energy use | Request the energy source, reporting scope and comparable consumption records before claiming a reduction. |
| Model water consumption | Verify rated flush volume and performance for the selected configuration. |
| Kiln energy source | Confirm the actual kiln type and fuel or electricity use; do not assume fossil-fuel-free production. |
Assessing Manufacturing Environmental Claims
Confirm the kiln’s energy source and operating data with the factory. Claims about electric-only kilns, fossil-fuel-free production or quantified carbon reductions require evidence specific to the manufacturing site.
Any energy-saving or recycling comparison needs a defined baseline, reporting period and measurement scope. Ask for supporting records if these criteria affect supplier selection.
Tip: Separate a product’s measured water consumption from the factory’s energy and emissions claims.
Environmental Documentation for the Order
If environmental management certification is required, request the current certificate and verify the legal entity, covered site and validity. An ISO 14001 claim should not be inferred from export coverage or product appearance.
Include any required material declarations, testing and environmental documentation in the purchase specification.
Customer Experience and Support
After-Sales Service and Reliability
Confirm the warranty, installation documentation, replacement parts and defect-handling procedure before ordering. Support availability and response commitments should be stated in the quotation or purchase agreement rather than presumed.
Tip: Keep the model number, order reference and inspection records available when requesting after-sales assistance.
Customization for Residential and Commercial Projects
For project customization, specify the dimensions, finish, branding, packaging and required functions. The factory must confirm feasibility and the approved configuration before production.
Here is what you get with 9CREAT customization:
| Custom Option | Benefit for You |
|---|---|
| OEM/ODM Services | Products made for your project |
| Flexible Design | Choose styles and features you prefer |
| Sample Confirmation | Agree on sample scope and timing before bulk production |
| Bulk Order Support | Get the right quantity for your site |
For hotels, commercial projects or residential distribution, confirm site requirements and the approved sample. Customization does not mean that every design change is feasible for every model.
Checking Customer References and Project Evidence
For supplier due diligence, request project references that can be shared with the customer’s permission. Useful evidence identifies the supplied model, order scope and relevant results. Anonymous quotations without verifiable records should not be treated as customer testimonials.
Note: 9CREAT serves 60+ countries and regions. Export coverage is not, by itself, proof of a particular installation outcome or water-bill reduction.
Evaluate supplier references alongside the approved sample, inspection evidence and documented support terms.
A B2B order should identify the selected model, approved configuration and required documentation. Explore the available smart designs, then confirm production timing and commercial terms with the factory. Ordinary ceramic and smart toilet orders have different lead times.
| Why Choose 9CREAT? | What You Get |
|---|---|
| Confirmed Factory Scale | 30,000 square meters and 30 ceramic production lines in Chaozhou |
| Ceramic Capacity | 2,000+ toilets per day; order allocation requires confirmation |
| Model Specifications | Confirm functions, water consumption and installation requirements |
| OEM/ODM Scope | Approve the feasible design, sample and packaging before production |
| Order-Specific Documentation | Verify compliance documents for the exact model and destination |
For a factory quotation, provide the model or drawing, quantity, destination and customization requirements. Contact 9CREAT on WhatsApp at +8617706399903.
FAQ
What makes 9CREAT smart toilets different from regular toilets?
Functions vary by model. Confirm the bidet, heating, flushing and control configuration in the current datasheet; do not assume every feature is standard.
Can you customize 9CREAT products for my project?
OEM and ODM requests are subject to specification review. Confirm drawings, finish, branding, packaging and any tooling changes before ordering. Custom OEM requires an additional 7–10 days for new tooling and structural confirmation.
How do you install a 9CREAT smart toilet?
Check the selected model’s outlet arrangement, voltage, water-pressure requirements and installation instructions. Do not assume that every model fits the same plumbing or electrical connection.
Are 9CREAT products eco-friendly?
Verify the selected model’s rated water consumption and any required material or environmental documentation. General claims about greener materials or fossil-fuel-free production are not a substitute for evidence.
Where can you buy 9CREAT products?
B2B buyers can request a factory quotation from 9CREAT. Standard ordinary ceramic FCL production takes 7–15 days after deposit confirmation; sample or trial LCL orders take 7–10 days. Smart toilets, including T3, take 30–45 days. Transit time is separate.
