The 9CREAT 2025 review outlines factory background and procurement priorities rather than unverified annual achievements. For smart toilets , confirm features by model. Current company data should not be presented as measured 2025 output or visitor totals.
- Compare smart toilet configurations by model.
- Require evidence for environmental claims.
- Keep development and partnership claims tied to documented scope.
Key Takeaways
- 9CREAT operates through a Chaozhou ceramic factory established in 2011 and a hardware factory established in Nan’an in 2014, relocated to Wenzhou in 2017. As of January 2026, 9CREAT reports 500+ customers and coverage of 60+ countries and regions. These figures are not a count of visitors or units produced in 2025. The company reports 800 employees and 100+ patents; specific model evidence still needs to be checked.
Global Market Expansion
Customer Coverage and Factory Visits
500+ Customers as of January 2026
The confirmed customer figure is 500+ as of January 2026. This article does not establish 50 visiting groups in 2025. A proposed factory visit should identify the products, production areas and records to be reviewed.
Tip: When you visit a factory, ask to see how they test products. This helps you know if the products are made well.
Diverse Customer Segments
For each inquiry, define the buyer’s role and intended use. A hotel schedule, distributor assortment and custom development project require different specifications and approval records; this overview does not report measured customer-segment totals.
Entry into New Regions
Destination Requirements
9CREAT reports coverage of 60+ countries and regions. This does not establish when a particular region was entered or a verified installation at a named project. Confirm the selected model’s destination requirements before ordering.
- Project examples should only be published with confirmed product, shipment and permission records; no Dubai hotel case is established here.
Enhanced Brand Reputation
Company reputation should be supported by verifiable records and authorized customer references. This review does not establish magazine coverage or specific design awards.
Production Scale and Output
Confirmed Production Information
2,000+ Toilets per Day
The Chaozhou ceramic factory has 30,000 m², 30 production lines and reported daily production of 2,000+ toilets. Daily production information is not a verified annual sales or output total. No one-million-unit 2025 figure is established here.
Match the proposed quantity and production schedule to the actual quotation.
Smart Toilets and Ceramics
Review ceramic toilets and smart toilet configurations by model. Heating, washing and other functions should be confirmed on the selected specification; do not infer them for every product.
- Smart toilets for homes
- Ceramic toilets for hotels and offices
- Other bathroom items should be specified separately
Reliable Supply Chain
Consistent Global Delivery
For ordinary ceramic FCL orders, standard production preparation is 7–15 days after deposit confirmation; ceramic samples/trial LCL orders are 7–10 days. Smart toilet orders, including T3, use 30–45 days. Relevant new-tooling and structural-confirmation OEM work requires an additional 7–10 days. Transit and clearance are separate.
Tip: Ask about delivery and packaging when you plan a big project. A good supply chain helps you worry less.
Agree on the quotation, packaging, inspection and shipment milestones for the order.
Manufacturing System Upgrades
Advanced Production Processes
Inspection Scope and Records
Before ordering, agree on inspection criteria, sampling and the applicable records for the selected configuration. This article does not establish multiple tests on every unit or a completed production upgrade in 2025.
Inspection records should identify the product, batch and relevant test method.
No inspection plan eliminates every potential defect; agree on acceptance and follow-up responsibilities.
Consistency in Quality
Use an approved sample and specification to define dimensions, finish and function acceptance. A generic company statement does not guarantee identical appearance across all product families.
- Confirm smart toilet functions by configuration.
- Agree on ceramic inspection and handling requirements.
- Coordinate cabinets and hardware using approved drawings and samples.
Document permissible variation and compatibility for the actual order.
Quality Control Initiatives
Destination-Specific Requirements
Review the order’s inspection plan and relevant product documents. This overview does not establish an implemented five-level QC system.
- Careful picking of raw materials
- Checks at every step of making
- Final check before delivery
Identify the applicable product and destination requirements. A factory process description does not certify every item for every market.
Check the exact model identifiers and document scope.
Treat a planned manufacturing improvement separately from a documented completed upgrade.
Customization and Partnerships
OEM/ODM Project Growth
Custom Order Scope
Discuss the proposed dimensions, finish, branding and packaging against manufacturing feasibility. This article does not establish measured OEM/ODM growth in 2025 or universal availability of custom features.
- Provide the drawing and critical dimensions.
- Identify required functions by model.
- Agree on branding and packaging scope.
Tip: Custom orders let you make spaces that fit your ideas.
Integration into Overseas Markets
For each destination, confirm the installation conditions and required product records. The following table is a planning checklist, not a verified record of overseas projects.
| Region | Configuration to Review | Requirement to Confirm |
|---|---|---|
| Europe | Selected smart toilet model | Installation and destination documents |
| Middle East | Selected ceramic model | Dimensions and applicable performance requirements |
| Southeast Asia | Selected cabinet configuration | Materials, layout and moisture-care requirements |
Keep destination decisions tied to the proposed order.
Strategic Collaborations
Long-Term Client Relationships
For recurring orders, maintain current drawings, approved samples, part references and responsibilities. This overview does not establish a repeat-order rate or attributed client testimonials.
- Identify the responsible approval contacts.
- Record open technical questions.
- Agree on order and follow-up responsibilities.
Note: Long-term partners mean you always have someone you trust for future jobs.
Customization and cooperation should be described through the approved project scope, not a claim of universal capability or independently verified leadership.
Innovation in Bathroom Fixtures

Smart Toilet Advancements
Configuration-Specific Features
Smart toilets should be selected using the approved configuration. Automatic lids, heating, washing and controls are not established for every model by this review.
Request the actual specification for a model such as Smart Toilet 801 before ordering.
R&D and Patents
100+ Company Patents
9CREAT reports 100+ patents. This is company-level information, not a count of grants awarded in 2025 or certification of every product. If a patent is relevant to procurement, request the identifier and product relationship. The table below lists areas to discuss, not a verified patent breakdown.
| Area of Innovation | Description |
|---|---|
| Smart Toilets | Confirm the relevant model and supporting records |
| Eco-Friendly Toilets | Request evidence for the specific environmental claim |
| Stylish Faucets | Review the finish and functional specification |
| Showerheads | Confirm the actual spray configuration |
For product development , review the actual specification and supporting documents rather than infer health benefits from a feature name. The table identifies procurement topics:
| Innovation Type | Description |
|---|---|
| Advanced Technology | Model specification and relevant supporting records |
| Smart Solutions | Confirmed configuration and control functions |
| Quality Commitment | Agreed sample and inspection criteria |
A patent count or development statement does not replace a model-specific review.
Sustainability and Responsibility

Environmental Claims and Evidence
Resource Efficiency
Any water, energy or material-efficiency claim should identify its scope and supporting records. This article does not establish measured resource reductions at either factory.
- Request data for claimed water or energy reductions.
- Confirm the actual material and waste processes.
- Distinguish verified claims from development objectives.
Tip: Picking brands that save resources helps the earth stay healthy.
Waste and Packaging Review
Request the actual waste-handling and packaging information relevant to the proposed order. This review does not establish a universal recycling, landfill-diversion or product-collection program.
- Ask about the actual water and clay handling process.
- Confirm the packaging material and shipment requirements.
- Check whether any collection service is actually available.
The table identifies evidence questions, not verified environmental achievements:
| Waste Type | Evidence to Request |
|---|---|
| Water | Applicable process and scope |
| Ceramics | Handling and disposal records where relevant |
| Packaging | Actual packaging specification |
Environmental claims should be documented rather than inferred from the brand.
Global Service Commitment
Quality and Integrity
For each order, confirm the specification, required records and acceptance arrangements. No company statement guarantees that every product is suitable for every country.
- Agree on the applicable inspection scope.
- Confirm the required product documents.
- Identify order and after-sales contacts.
Note: 9CREAT believes in honesty and quality. You can trust the brand to keep its promises.
Use current approved specifications and clear communication to coordinate export procurement. Contact WhatsApp +8617706399903 with model references, quantity and destination.
Records Supporting Company Claims
Awards and Product Documents
Evidence Review
No specific 2025 engineering, lighting or industry award is established for 9CREAT by this review. The table below is a document checklist, not a list of awards received. Review the records supporting a company or product claim:
| Claim Type | Date Check | Document to Request |
|---|---|---|
| Factory history | Relevant establishment date | Identity and production-location information |
| Patent claim | Relevant grant date | Patent identifier and product relationship |
| Product certification | Current validity | Exact model, issuing body and listing scope |
| Performance claim | Relevant test date | Test method, conditions and product reference |
| Environmental claim | Relevant reporting period | Data source, scope and verification |
Company history, patents, tests and certifications serve different purposes. This article does not establish ASTM, UL or WaterSense approval for every 9CREAT product. Verify the exact model and the relevant listing where required.
Industry Influence
Specifications and Industry Requirements
For claims about environmental manufacturing, request the actual data and reporting scope. Manufacturing or customization descriptions do not establish an industry standard-setting role.
- Require evidence for an environmental statement.
- Review the actual manufacturing and inspection scope.
- Approve custom configurations against the order requirements.
Review functions and documents for the selected model. Automatic flushing, UV features and water-efficiency labels must not be inferred across the complete product range. The following table identifies design-review topics rather than measured 2025 market trends.
| Feature Category | Description / Benefit | Evidence to Request |
|---|---|---|
| Frameless Glass Panels | Slim profiles, clear sightlines, minimalistic style | Layout and approved glass specification |
| Functional Coatings | Anti-limescale, reduces maintenance | Applicable coating and care records |
| Easy-Clean Glass | Low maintenance, less cleaning effort | Permitted cleaning methods |
| Space Optimization | Sliding/pivot doors for compact spaces | Installed dimensions and project clearances |
| Material & Thickness | Confirmed glass type and thickness | Applicable safety and installation records |
| Black-Frame Enclosures | Industrial, bold modern styles | Approved finish sample and care requirements |

Use product drawings, samples and records to assess the actual configuration rather than infer global leadership or quantified market trends.
This 2025 review distinguishes company background and procurement priorities from unverified annual achievements. Use current factory data and model-specific records when preparing an order; no measured 2025 output, award list or visitor count is established here.
FAQ
What makes 9CREAT’s smart toilets special?
Confirm the functions and installation requirements on the selected model specification.
What production information is confirmed?
The Chaozhou factory reports 2,000+ toilets per day, 30,000 m² and 30 production lines. A verified annual 2025 output total is not established by this review.
Who are 9CREAT’s main customers?
Define the customer role and project requirements for each inquiry. The confirmed global customer figure is 500+ as of January 2026, not a count of annual factory visitors.
How does 9CREAT ensure product quality?
Agree on the inspection criteria and request relevant product records. Company background does not establish universal product approval.
Can you order custom bathroom fixtures from 9CREAT?
Discuss drawings, finishes, functions and packaging against manufacturing feasibility and the approved quotation. Relevant new-tooling and structural-confirmation work requires an additional 7–10 days.
Does 9CREAT offer eco-friendly products?
Request supporting evidence for the specific product or manufacturing claim. This overview does not establish a universal recycled-material or resource-saving program.
How does 9CREAT support global clients?
Confirm product specifications, production timing, shipment responsibilities and required documents. WhatsApp +8617706399903 is the contact for order enquiries.
What awards did 9CREAT win in 2025?
No specific 2025 award or universal ASTM, UL or WaterSense certification is established here. Verify any proposed claim against the actual records.



